動画を活用した
体験:
ヘルスケア
ヘルスケア業界が複雑である必要はありません。Video-powered experiences (VX) are the prescription of choice for leading healthcare payers to enhance and transform CX management and engagement at key moments throughout the healthcare member’s journey.
複雑なプロセスにおいて、信頼できる案内役になりましょう。Video-powered experiences help health insurance companies usher members through open enrollment by providing pertinent information at moments of decisions when it’s needed most. Assist in first-time enrollment decisions, and gain members who re-enroll year after year with our configurable video solutions for healthcare CX.
Facilitate each new plan member’s entry into your healthcare community. CX management with video-powered experiences simplifies and clarifies onboarding for new members. Individualized experiences that extend a warm welcome at moments of introduction helps members make the most of their plans and lays the foundation for mutually beneficial relationships.
Empower healthcare plan members with knowledge. 動画活用体験により、加入者がプランの利点を理解するために必要な知識と情報を提供し、効率化のためにデジタルリソースの使用を促進します。Answer common questions and respond with essential information at moments of education and discovery to form productive and thriving business outcomes.
誰でも、サポートが必要な時があります。Eliminate stress and confusion during the healthcare claims process with CX management and video-powered experiences that guide members through billing and costs. Empower members with the knowledge that encourages funding and using health savings accounts, helping members plan for a healthy future.